Operations Support | Training

Opening a Hotel in any part of the worls is not only about the facilities available for your guests. Without highly trained and motivated employees and well set-up policies and procedures the hotel is just another building with beds and food and beverage facilities.

Eclipse Hotels has developed detailed policies and standard operating procedures for all its hotel brands and detailed training programs for all departments of the hotel.

As we continue to grow and expand with new hotels, Eclipse Hotels recognizes the need to effectively recruit and train individuals to be future leaders in all areas of our brands and operations.

Eclipse Hotels guest service training gives our associates the framework to deliver on the guest expectations of each our brands, and helps to provide a guest experience which will convert first-time guests into ever retruning loyal guests.

The comprehensive training programs provide a clear understanding of the behaviors and skills necessary to deliver on all services expected by our guests from an Eclipse Hotels branded property and aim to exceed them on a daily basis.